Key Account Manager

Colombo 10, Sri Lanka

NativeWay (Pvt) Ltd is a Sri Lankan engineering company with over 80 years of heritage, delivering integrated MEP (Electrical, Mechanical & Plumbing), power generation, and industrial equipment solutions across Sri Lanka, Bangladesh, and the Maldives. As the authorised representative for Teksan, MTU/Rolls-Royce Power Systems, and DOMUS, we're ISO 9001:2015 certified and CIDA EM1 graded — trusted for engineering excellence since 1942.

Role

As Key Account Manager, you will serve as the centralized relationship owner for NativeWay's Power Generation, Industrial Laundry Equipment, and HVAC/Ventilation product lines. You'll be the single point of contact for key corporate, industrial, and institutional clients across these three business areas — driving account growth, ensuring consistent service delivery, and deepening NativeWay's position as the trusted engineering partner across multiple touchpoints with each client.

Key Responsibilities:

  • Own and manage a portfolio of key accounts spanning Power Generators, Industrial Laundry Equipment, and HVAC/Ventilation systems, acting as the centralized point of contact across all three lines
  • Develop account growth plans that identify cross-selling and upselling opportunities across the three product categories within each key client
  • Build and maintain strong, long-term relationships with key clients, consultants, contractors, and industry stakeholders
  • Prepare and present proposals, quotations, and tender submissions tailored to each account's needs across product lines
  • Monitor account health, service delivery, and after-sales satisfaction, coordinating with technical and engineering teams to resolve issues promptly
  • Conduct regular account reviews and identify emerging opportunities within existing and prospective key accounts
  • Represent NativeWay at industry events, exhibitions, and client meetings
  • Provide regular account performance reports, forecasts, and pipeline updates to management

Requirements:

  • Bachelor's degree in Business Management, Marketing, Engineering, or a related field
  • 3–5+ years of proven experience in key account management or B2B sales, preferably in engineering, power generation, industrial equipment, or MEP/construction sectors
  • Strong network and understanding of Sri Lanka's industrial, commercial, and institutional markets
  • Proven ability to manage and grow multi-product client relationships
  • Excellent negotiation, communication, and presentation skills
  • Self-motivated, target-driven, and comfortable managing a diverse account portfolio across multiple product lines
  • Valid driving license and willingness to travel across Sri Lanka as required
  • Technical aptitude to understand and articulate engineering solutions across power generation, laundry equipment, and HVAC is a strong advantage

We Offer:

  • A collaborative, growth-oriented work culture backed by 80+ years of engineering heritage
  • Competitive remuneration with performance-based incentives

Location: Colombo

Employment Type: Full-time

If you're ready to drive growth and build lasting client partnerships with a company that engineer’s excellence, we'd love to hear from you.